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🔜 Release Items 10/29/24 🔜

Comments

12 comments

  • Audrey Van de Castle
    Advisory Board Member
    Conversation starter

    Hi Andrea Zamparini - can you detail what defines 'last interaction' ? User login? 

    0
  • Andrea Zamparini
    DeepHow Moderator
    Super User

    when users do not log out, their user login will not display their interactions with the app (watching videos, taking quizzes, etc). Due to this, we are adding a new column to show users last interaction Audrey Van de Castle let me know if this helps!

    0
  • Bruce Skillin
    Idea generator

    Overdue! 

    0
  • Audrey Van de Castle
    Advisory Board Member
    Conversation starter

    hi Andrea Zamparini - sorry the double negative in your sentence is confusing a bit - if i remove the double negative - 'when users are logged in, their info will display interactions' ? does this mean, the 'last interaction' of a user means just the last time that they logged in? or are there other actions a user can take which will be differentiated in this field?

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  • Andrea Zamparini
    DeepHow Moderator
    Super User

    The user login field currently only displays when the user last physically logged in. It does not reflect the interaction with the app.

    For users who do not log in often as they potentially use the same device and don't log out, we are adding the last interaction field so that an admin can determine if the user is actively using the platform, despite not having physically logged in a while. 

    I hope this clarifies Audrey Van de Castle

    0
  • Audrey Van de Castle
    Advisory Board Member
    Conversation starter

    Yes, crystal clear now, thanks Andrea Zamparini!!

    1
  • Bruce Skillin
    Idea generator

    PLEASE include the last interaction date column in the Analytics > Users > Export Table offering too!  

    We need to run accurate reports on who is using DeepHow recently and who is not.   By having the last interaction date in the export we can better understand who is no longer using DeepHow we can offer our leadership a clearer picture of who is using DeepHow and better manage licenses related to employee turnover.

    4
  • Bullock, Paul W
    Advisory Board Member
    Idea generator

    Bruce Skillin this is a fantastic idea!!!!  Upvoted your comment.

    0
  • Audrey Van de Castle
    Advisory Board Member
    Conversation starter

    agreed Bruce Skillin!! 

    0
  • Derek Shores
    Advisory Board Member
    Expert (Gold)

    Great idea Bruce Skillin,

    This will make running reports much easier since we are now tying 'DeepHow' as one of the platform usage determinations for internal promotions.

    0
  • Andrea Zamparini
    DeepHow Moderator
    Super User

    Bruce Skillin Audrey Van de Castle Bullock, Paul W Derek Shores

    This is officially targeted for 10/29/24 

    0
  • Bullock, Paul W
    Advisory Board Member
    Idea generator

    Andrea Zamparini Excellent, thanks for the confirmation and feature improvement!

    0

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