DeepHow Support

• DeepHow Service SLA
• Endpoint Scanner
• Support Details
• How To - Create and Submit a Support Ticket

Troubleshooting Tips

• Recovering Accidentally Deleted Videos on Your Device
• Reviewers Unable to Send Workflows to Other Reviewers
• Uploading Videos on the Capture App
• Skills: Users Will Not Achieve 100% in a Skill if a Step in a Workflow is Deleted
• Mobile Navigator Does Not Proceed to Next Step
• Unable to Screen Record

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Error Message

• Capture App: Insufficient Storage
• DeepHow Capture App - Error 600
• Delete Workspace Error
• Windows Capture App Error

Network / Internet Connectivity

• How to Generate a Har file

Hardware

• BlueParrott Headset not Recording

DeepHow Community

• What Is The DeepHow Spotlight?
• Feature Requests by Application
• User Community Overview and Access
• How to Vote within the Community