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A Guide to the Pin, Bookmark, and Lock Icons across Workspaces

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4 comments

  • Audrey Van de Castle

    Hi - I have a question on this topic. I am an org admin and the only workspace that is 'pinned' for me is the General workspace. I have many workspaces that are 'bookmarked' but I am curious - why do I only 'belong' and get a 'pin' on the general workspace? How do I 'pin' instead of bookmark a workspace? It seems like 'pins' are ranked above a 'bookmark' on the home screen, which means I always see the General workspace first - in our instance that workspace is essentially useless so I would like to no longer see it or at least see other workspaces before it.. 

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  • Andrea Zamparini

    hi Audrey Van de Castle -

    The pin will show up for an org admin if you have been added as a user to that workspace. For example, everyone will see 'General' pinned because it will automatically have each user in that workspace

    You can add yourself to as many workspaces as you want for them to be 'pinned'. The pinned items will be listed alphabetically so depending on the workspaces names, General will move locations and not be first. Please let me know if that helps

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  • Audrey Van de Castle

    Thanks for explaining that Andrea Zamparini! Do you perhaps know the logic for how 'bookmarked' items are displayed? They don't seem to be alphabetical for me! 

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  • Andrea Zamparini

    bookmarked items are displayed after pinned workspaces (the ones you are a user within) 

    When you bookmark workspaces, you must refresh the page so the bookmarked workspaces are alphabetical. If you are experiencing differently, please let me know Audrey Van de Castle

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