How to Manage Shared Accounts

Log in as an org admin and navigate to the Admin section
Select Settings and navigate to Permissions
Employee ID must be enabled for your organization to display the shared accounts option.
Enabled shared accounts.
Navigate to Settings -> Master Password.
If you enable this feature, users that access with employee ID will have to input this password to access DeepHow content.
Shared devices are based on workspaces. Navigate to the Workspaces in the Admin section.
Select a workspace.
Select Add Shared account
Name the account and add an Account ID with no spaces.
You will see the icon change next to the image to also indicate it is a shared account in the workspace.
Admins can navigate to the shared device page (deephow.ai) and login with their account ID.shared@ Instance key
Users can log in with an existing account or create a new account on this page.
Once a user creates an account, they will be logged in.
When a user logs out, they will appear as a recent user.
This main page will keep track of who has used the employee ID login most recently and saves the top 5 so they don’t have to remember their login.
To completely log out of a shared account, navigate to the gear and log out.

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